Support

supportManuals & Product Support

To order printed copies of literature and brochures, please send your request to [email protected]

For support for obsolete, discontinued or previous generation products click here

Condensing Units
TEZ – Indoor/Outdoor Air Cooled Scroll Condensing Units
Product Manuals & Specifications:

Product Data and Specifications – Generation D Models (for AWEF-Compliant Applications)
Product Data and Specifications – Generation C Models (for AWEF-Exempt Applications)
Product Data and Specifications – Discontinued Generation C High Temp. Units
Installation Manual
Limitrol+ Application Guide
Head Pressure Control Application Guide
Lead Lag Control Panel

Related Sales Material:

All-Product Brochure
Limitrol+ Floating Head Pressure Control System Sell Sheet
SmartSpeed Fan Motor Technology Sell Sheet
Shafted EC Motors Sell Sheet
QuickVac Evacuation Valves

Pricing:

Trenton USA Condensing Units Price Book
Trenton CANADA Condensing Units Price Book

Additional Links:

About Heated And Insulated Receivers
Shafted EC Motors
About Limitrol+
Download AutoCAD Drawings – Generation “D” Units
Download AutoCAD Drawings – “C” Generation Units
Download High-Resolution Image
AWEF-FAQ
AWEF numbers for Trenton Refrigeration AWEF-compliant condensing units  
Cross-reference: Generation D (AWEF compliant) to C-Generation (AWEF non-compliant) equipment
Cross-reference: Generation D (AWEF compliant) scroll to C-Generation (AWEF non-compliant) hermetic or semi-hermetic equipment
Product Data and Specifications – Generation C Models (units produced pre-2020)

Service Parts:

Search for TEZ Parts In The Service Parts Database
Email Our Service Parts Specialists

Product Specialist:

[email protected]
1-844-893-3222 ext. 521

Troubleshooting:

[email protected]
1-844-893-3222 ext. 529

View this product on our website

TES – Indoor/Outdoor Air Cooled Semi-Hermetic Condensing Units
About AWEF Requirements for Condensing Units

Have questions about AWEF, WICF, etc.? Visit our AWEF-FAQ
AWEF numbers for Trenton Refrigeration AWEF-compliant condensing units:  https://docs.t-rp.com/awef/tr_awef_quick_reference.pdf
Cross-reference: Generation D (AWEF compliant) to C-Generation (AWEF non-compliant) equipment:  https://docs.t-rp.com/awef/tr_C2D_cross_reference.pdf
Cross-reference: Generation D (AWEF compliant) scroll to C-Generation (AWEF non-compliant) hermetic or semi-hermetic equipment:  https://docs.t-rp.com/awef/tr_C2D_cross_reference.pdf

View this product on our website

Evaporators
About AWEF Requirements for Evaporators

Have questions about AWEF, WICF, etc.? Visit our AWEF-FAQ

View this product on our website

Selecting Defrost Kits and Fuse Packages

Have questions about Defrost Kits and Fuse Packages? Visit Defrost Kits and Fuse Packages

View this product on our website

Condensers
Coils
Air Handlers
Multi Compressor Units

supportPricing

Trenton USA Price Books

Trenton USA Evaporators Price List (Models for AWEF-Compliant Applications)
Trenton USA Evaporators Price List (Models for AWEF-Exempt Applications)
Trenton USA CO2 Evaporators Price List (Models for CO2 Systems)
Trenton USA Condensing Units Price Book  (Models for AWEF-Compliant Applications)
Trenton USA Condensing Units Price Book  (Models for AWEF-Exempt Applications)
Trenton USA Air Cooled Condensers and Fluid Coolers Price Book
Trenton USA Specialty Products Price Book

Trenton Canada Price Books

Trenton Canada Evaporators Price List (Models for AWEF-Compliant Applications)
Trenton Canada Evaporators Price List (Models for AWEF-Exempt Applications)
Trenton Canada CO2 Evaporators Price List (Models for CO2 Systems)
Trenton CANADA Condensing Units Price Book (Models for AWEF-Compliant Applications)
Trenton CANADA Condensing Units Price Book (Models for AWEF-Exempt Applications)
Trenton CANADA Air Cooled Condensers and Fluid Coolers Price Book
Trenton CANADA Specialty Products Price Book

For further pricing and product information, please contact your local Sales Representative.

supportOrders

Live support available 8:00 AM - 5:00 PM EST (UTC-05:00)
[email protected]
 
or 1-844-893-3222 ext. 501
For: Orders, order specifications and supporting documents, order changes, lead times

supportShipping

Live support available 8:00 AM - 4:30 PM EST (UTC-05:00)
[email protected] or 1-844-893-3222 ext. 503
For: Delivery coordination, information, changes

View our Freight Policy (PDF)

supportWarranties & Policies

Live support available 8:00 AM - 4:30 PM EST (UTC-05:00)
[email protected] or 1-844-893-3222 ext. 507

Trenton Refrigeration backs every refrigeration product with one of the industry's best limited warranties.

During the first year after original installation of our product, we will supply free of charge any component part(s) of our product found to be defective in materials or workmanship (subject to conditions).

View our Terms and Conditions of Sale / General Warranty / Claims Procedures (PDF)

View our Freight Policy (PDF)

supportService Parts

Live support available 8:00 AM - 5:00 PM EST (UTC-05:00)
For fastest service, please contact the appropriate Product Specialist for your product 
[email protected] or 1-844-893-3222 ext. 504

Trenton Refrigeration stands for reliable, trouble-free operation in an extensive line of quality products backed up with advanced design features. To ensure top quality and long lasting, dependable construction of any Trenton Refrigeration unit, use only Genuine Certified Replacement Parts.

These factory specified parts are available through our authorized distributors throughout North America. For more information, please contact our head office or your local sales representative.

Click Here to Search Our Current Products Service Part Database

For support for obsolete, discontinued or previous generation products click here

[email protected] or 1-844-893-3222 ext. 504

supportTroubleshooting

Live support available Monday to Friday, 8:00 AM - 7:00 PM EST (UTC-05:00)
[email protected] or 1-844-893-3222 ext. 529
For: Technical support, application questions, troubleshooting, service parts